MemberSuite

MemberSuite is an association management software for non-profits of all sizes that has modules for a customizable platform.

Languages supported: English

8.0/10 (Expert Score) ★★★★★
Product is rated as #47 in category Association Management Software
Ease of use
7.2
Support
7.8
Ease of Setup
0.0

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MemberSuite provides cloud-based association management software (AMS) and business intelligence solutions for member-based organizations of all sizes.

MemberSuite is taking our customer first philosophy to a higher level with our “No Surprises Guarantee” to you. It means we’re more focused than ever on open, honest and transparent communication to ensure that there will be no surprises from your AMS purchase to go-live date. Ever. We commit 100% to ensuring customer satisfaction with everything we do. That means you will know what you’re getting, why you’re getting it, how to use it, how long it takes to implement, and have the peace of mind knowing that there’s support when you need it. The four promises of our guarantee ensure that there will be no surprises from software purchase to go-live date. What we tell you is what we deliver. Period

MemberSuite
MemberSuite

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Customer Reviews

MemberSuite Reviews

Administrator in Non-Profit Organization Management

Advanced user of MemberSuite
★★★★★
Management

What do you like best?

It's not user friendly or intuitive. It is highly customizable but since nothing works consistently that really doesn't much matter. The API is difficult to program and my staff hates it. We have invested tens of thousands of dollars into the program and thousands of staff hours try to learn, customize, and specialize the software to our needs. To no avail. Save yourself, stay as far away from this program as possible.

What do you dislike?

Extremely glitchy. Primary functions like event registration and the customer portal are constantly broken. Representations about the availability of features are flagrantly deceptive. Extremely problematic investment for our company.

What problems are you solving with the product? What benefits have you realized?

We wanted a fully integrated database that could manage all aspects of our operation. We've had to return to using the same fragmented tools we were using before because MS's systems don't work as advertised.

Review source: G2.com

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