Powerful tool that keeps getting better
What do you like best?
MediaValet is a powerful tool for organizing our organization's assets. We have 45 years of content that has been largely unorganized, but thanks to MediaValet, it is now searchable and sharable. The MediaValet team also seems dedicated to making the product even better. Their onboarding team and process are super helpful and they are there to help in anyway they can.
What do you dislike?
The biggest issue I have with MediaValet is that you cannot rename a file. You have to upload a new file with the proper name. That isn't a big deal for documents and small files, but when dealing with videos that are 100s of gigs, it can be annoying. I also find it strange that you have to pay an additional fee for audio/video indexing and the subscription model for those hours is a bit clunky and not very clear. I also wish there was an easier way for less tech-savvy users to upload content.
Recommendations to others considering the product:
Do your research and see if MediaValet is the right tool for your needs. We looked into several solutions, and it came down to MediaValet and one other vendor. In the end, we needed MediaValet because of their full document search and audio/video indexing services.
What problems are you solving with the product? What benefits have you realized?
The biggest problem MediaValet solved was having 45 years of audio, video, documents, and images that are now more easily searched and shared. Also, the reassurance of knowing that all of the assets are backed up and in one central location.