Today’s stores are more than places to make a purchase. In an omnichannel world, they are experiential showrooms, customer service centers, and local fulfillment points. As the store plays a larger role, it’s time for the point of sale (POS) to expand its role, too. Manhattan Point of Sale is the next generation POS system for retail, helping retailers sell, fulfill, and engage anywhere.
A next-generation POS solution is one that gives store associate teams a single tool to seamlessly manage all customer interactions and needs across the customer buying journey, creating exceptional experiences that enable retailers to deliver on the omnichannel promise.
Designed explicitly for omnichannel and born in the cloud, Manhattan POS brings together selling, Store Inventory, Store Fulfillment, Customer Engagement, and Clienteling in one point of sale system that empowers store associates to make omnichannel a retailer’s advantage. Key features and functionalities of Manhattan POS include,
Ready for commerce: Built entirely on microservices, Manhattan POS with Resilient Cloud technology delivers the always-available cloud POS that helps retailers continuously innovate to stay ahead of customer demands.
Any device, any store format: The same responsive, intuitive interface across all form factors cash wraps, and mPOS (mobile devices, or tablets) provides retailers a choice of device deployment to match their different store strategies, including permanent stores, pop-up locations, high-touch flagship stores, or high-traffic volume locations.
Promise and profitability: Optimize store order fulfillment operations (buy online pick up in-store (BOPIS), ship to store/from store) to profitably keep the customer promise, including: store inventory receiving, transfers, pull backs, flexible picking, abandoned orders handling, and more.
Omnichannel by design: Manhattan POS is equipped with all of the capabilities needed to turn stores into the center of your omnichannel experience: Omni cart, Omni fulfillment, returns, exchanges, cross-channel promotions, complete customer transaction and interaction history across channels, and more.
Personalized engagement: Seamless customer engagement including clienteling and case management is at the core of our POS, providing the tools associates need to personalize interactions to drive sales and deliver exceptional in-store service.
