MadCap Central

MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, manage workflows, schedule and automate processes, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review.

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9.6/10 (Expert Score) ★★★★★
Product is rated as #3 in category Help Authoring Tool (HAT) Software
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MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, manage workflows, schedule and automate processes, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review.

MadCap Central
MadCap Central

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Customer Reviews

MadCap Central Reviews

Lesley M.

Advanced user of MadCap Central
★★★★★
MadCap Central: easy, fast publication and source control

What do you like best?

Since MadCap Central is fully integrated with MadCap Flare, building and publishing content is fast and easy. Central has a review system that allows your SMEs to collaborate on content without needing a Central license themselves. The analytics provide easy-to-understand information about what your customers are searching for and what they may find confusing about your content.

What do you dislike?

MadCap recently introduced a multi-step process for setting content live on the web. I understand the additional functionality it provides, but it makes it more time-consuming and a bit confusing. Also, the user interface is pretty tough on older eyes.

What problems are you solving with the product? What benefits have you realized?

It used to be a pain to deliver content, but with the integration of Flare and Central, getting content built and delivered is easy and fast.

Review source: G2.com

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