Lumoa

Lumoa helps enterprises to take their customer experience into control. In many companies the customer experience is measured but results are not actionable. Lumoa's online service helps companies to get fast customer insights across 60+ languages, and focus on improvements instead of data.

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Languages supported: English

0.0/10 (Expert Score) ★★★★★

Product is rated as #45 in category Text Analysis Software

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A customer experience management solution that enables you to collect and process customer feedback into actionable insights in an easy and fast manner. The service processes feedback in 60+ languages and provides you with insights instantly after the feedback has been provided. Lumoa’s Artificial Intelligence -based solution translates the feedback, categorizes it, assesses the sentiment, and shows you the positive and negative drivers of customer experience instantly.