LoopNet is an online commercial real estate marketplace that connects buyers, tenants, and investors.

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6.8/10 (Expert Score) ★★★★★
Product is rated as #39 in category Multiple Listing Service (MLS) Software
Ease of use
7.3
Support
6.6
Ease of Setup
5.1

LoopNet is an online commercial real estate marketplace that connects buyers, tenants, and investors.

LoopNet
LoopNet

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Customer Reviews

LoopNet Reviews

Randy E.

Advanced user of LoopNet
★★★★★
BUYER BEWARE!

What do you like best?

The website and overall appear is attractive.

What do you dislike?

BUYER BEWARE! Loopnet-Costar is using heavy-handed tactics to bill their customers long after their contract expires. I paid for a year (2020) and informed the company in writing and by phone that I would not be renewing in 2021. They continued to bill and harass me for more money. I turned the case over to the Attorney Generals Office of Florida. Save yourself some headaches and advertise with another company. There is plenty of competition in this space that charges month-to-month and treats their client base respectfully, so there is no need to lock yourself into an annual contract only to be harassed once it expires.

Recommendations to others considering the product:

BUYER BEWARE! Loopnet-Costar is using heavy-handed tactics to bill their customers long after their contract expires. I paid for a year (2020) and informed the company in writing and by phone that I would not be renewing in 2021. They continued to bill and harass me for more money. I turned the case over to the Attorney Generals Office of Florida. Save yourself some headaches and advertise with another company. There is plenty of competition in this space that charges month-to-month and treats their client base respectfully, so there is no need to lock yourself into an annual contract only to be harassed once it expires.

What problems are you solving with the product? What benefits have you realized?

My dislike explains the problems with Loopnet-Costar. Nothing has been resolved.

Review source: G2.com

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