ListenFirst

ListenFirst is the most comprehensive social analytics solution that makes sense of billions of consumer signals across tens of thousands of brands from every social channel in one powerful platform.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #45 in category Social Media Analytics Software
Ease of use
7.9
Support
9.2
Ease of Setup
8.7

ListenFirst is the premier social analytics platform built by marketers, for marketers. With a breadth of data and award-winning expertise unmatched in the market, we offer an easy, one-stop solution to optimize social media marketing and maximize ROI. Founded in 2012, ListenFirst is trusted by leading global brands including AT&T, Amazon, NBCUniversal, and Peloton. For more information, visit www.listenfirstmedia.com.

ListenFirst
ListenFirst

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Customer Reviews

ListenFirst Reviews

Kim K.

Advanced user of ListenFirst
★★★★★
ListenFirst team is incredibly collaborative/responsive and the tool is essential to our day to day

What do you like best?

The team at ListenFirst is unparalleled - they work seamlessly as an extension of our own internal team. The tool allows us quick access to answering both immediate questions daily and more extensive requests we receive from several groups, including marketing and content development.

What do you dislike?

We are looking forward to several product updates this year, such as custom dashboards that will allow us to grant managed access to other members within our organization. Right now our biggest challenge is getting as many people on the platform as we can, at scale, and in a way that they can easily digest information.

Recommendations to others considering the product:

Come to the team armed with questions your group is looking to answer - they are incredibly knowledgable about the product and its capabilities and giving them that extra framework will make your partnership that much more effective.

What problems are you solving with the product? What benefits have you realized?

ListenFirst helps us keep a pulse on the ever-changing entertainment landscape, understanding what consumers say about our films, casting choices, and even potential projects.

Review source: G2.com

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