Linnworks

What do you like best?

The order processing portion of this software is very straightforward and allows you to knock out multiple parts at once. The inventory adjustments were pretty easy to handle as well. After a slight learning curve you can make the program function properly. We still never got the full in depth training that we needed to in order to take full advantage of its capabilities.

What do you dislike?

The reporting is very difficult to navigate through and seems like you would need a person who knows coding very well to generate the reports needed for your business. Be sure that whoever your data migration representative knows the program and will actually have time to follow through with the installment.

Recommendations to others considering the product:

It's great for inventory management and fulfilling orders. The COG's are often not very accurate and for some reason seems to pull random numbers now and again. The Linnworks support is decent. They usually get back to you within 36 hours. All the information the reps shared though can all be found on their website. I was hoping they could at least provide some further depth to how the information in Linnworks was calculated. Make sure that the representative who does the installation really knows the program well and has time to follow through with the installation.

What problems are you solving with the product? What benefits have you realized?

The inventory management side is pretty simple and for the most part the inventory levels stay pretty accurate.