Lightspeed Golf

What do you like best?

The ease of setting up player types (members, seniors, juniors, etc.) and having associated contact information is simple and quick. Also, those customers can then make tee times online using the website or the mobile app - which is great for customers to manage their golf without the need to make a phone call or come into the clubhouse.

Additionally, processing online payments or keeping cards on file for over-the-phone payments has been extremely useful during the current health climate. A lot of customers seem to prefer it as it saves time and gets them on the course golfing more efficiently.

Also, the different integrations and the color-coding of the software makes things a breeze for golf course staff to use the software.

What do you dislike?

Sometimes the platform can be a bit slow as it sends tee times to the payment processing, but the card reader is very quick... so it's not the end of the world with that. I do prefer reading documentation/tutorials as opposed to watching videos, so that can be a drawback for some.

Recommendations to others considering the product:

If you are willing to work hard to provide a better experience to your customers, Lightspeed Golf (aka Chronogolf by Lightspeed) is a great solution that can be scaled from simple to complex as needed. The staff is always willing to help through their support channel and consistently releases updates that are beneficial for both public and private courses (not just the private club aspects like house accounts/food and beverage/etc.)

What problems are you solving with the product? What benefits have you realized?

Managing multiple golf courses with shared golfer accounts/information to better understand our business. We have saved money as it's affordable and the reporting can let us view things at a course level, some of the courses or all of the courses. This allows us to make intelligent decisions on our day-to-day business and in turn, grow our revenues.