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Lessonly is powerfully simple training software that helps teams learn, practice, and do better work. We are used by over 3 million learners at over 1000 leading companies including Trunk Club, Ibotta, U.S. Cellular, and Zendesk to share knowledge, develop skills, and reinforce best practices. The result is faster onboarding, higher NPS scores, more closed deals, and a superior customer experience.
Customer Reviews
Jessie H.
Advanced user of LessonlyLessonly has been really helpful in onboarding new CX agents. We've cut down training time in half. We are able to provide agents with more knowledge and a database to refer back to that's easy to use.
Not much! It was a little confusing at first, but once we got the hang of how to do put lessons together it was really simple.
I believe that the majority of companies can benefit from Lessonly in a number of ways. Currently, we use it for onboarding and training in Customer Service. However, it can be used for training in all departments and in numerous different ways. There are a lot of unique qualities and the ease of the program (once you're familiar with it) has been substantial for us.
We're able to provide our team with a thorough database of processes. This resulted in less onboarding time, less confusion, fewer questions, and less confusion all around.
