Great Tool for up to date asset management
What do you like best?
Ease of Install and mostly hand-off once installed. I do like how you can adjust the timing of the scanning by location so some of our smaller locations that don't have many changes can be scanned less frequently while scanning more at our busier locations. Dashboard customization is good. The ability to create dynamic asset groups is a great function as well. DO like the ability to get toner levels from printers.
What do you dislike?
GUI could be a little cleaner, seems to be a lot of info crammed into one space. Reports are nice and there are plenty to use, but creating custom reports requires some SQL query knowledge. Which is fine you have some, but for someone with little or no SQL knowledge may be cumbersome. Having all the demo data in there was a bit confusing and it would let you remove it, however I found online that there is a button to remove all demo data and it did what i wanted, just wish it was a little more obvious. Like maybe when we applied a real license it tells you to do that.
Recommendations to others considering the product:
If looking for an all in one asset management package and not pay an astronomical price. This is the one to look at. I looked a few others and between the cost of them, the complexity of setting up the backend and the need to install agents on the assets, they all turn me off. I found this and after the initial setup of a just a few minutes, i was ready to go. Had a few assets to edit, but overall it picked up everything properly. For those looking at this, I would strongly recommend using the full trial period to get it all setup how you want it and make sure it works for your needs. Once you do so and like what you see, the transition from trial to full version is painless and simple. Nothing needs to be redone and it all continues just as you set it up in trial mode seamlessly. It was great to not have to do any work i did customizing over again. Overall this product was exactly what fit our needs at this particular time.
What problems are you solving with the product? What benefits have you realized?
Just having an up to date list of our assets is key, no more updating excel sheets. Even some of the switch port mapping functions for switches was a great thing to have. I know there is more robust tools out there for this, but it was nice having it in one place. We currently use another program for our helpdesk tickets, but looking at the function in Lansweeper, we could move to that, again to keep it all in one place. This is something we will try out and see if it works for us.
