Kimble PSA helps professional service organizations make better decisions, sooner. Global leaders in consulting, software, and hi-tech such as NTT Data, Sage, and Canon use Kimble to optimize resource utilization, profitability, and business scalability. Kimble is the only leading provider focused exclusively on PSA, constantly innovating to improve team collaboration and efficiency around key services processes.
Built to work seamlessly with CRM, Kimble drives predictability, enabling businesses to consistently deliver value to their customers. Model the proposed scope, find the ideal resources, make sure the project stays on track as time is booked against it, and invoice for that work – all in real-time – keeping everyone in sync about what’s happening and what’s going to happen.
Since Kimble is aligned around successful project delivery, so are teams that use it. Where important decisions would typically get caught in bottlenecks, our PSA guides salespeople, resource managers, and project managers to the information they need to take decisive action early.
Suzanne H.
Advanced user of Kimble PSA
★★★★★
Manage large teams and hundreds of project through Kimble and its comprehensive dashboards
What do you like best?
We implemented Kimble just over two years ago, and it has quickly become business-critical for us. Its a one-stop shop for the entire lifecycle of projects. We have built several dashboards using Kimble's report builder, which allows us quick access to a great summary of our Professional Services business. -everyone from consultant utilization to revenue, margins
What do you dislike?
Not a dislike but a consideration. There are a lot of upfront decisions to be made about how to organise your data in Kimble and some of these will need input from your Finance team, such as how to report or recognise revenue. It's worth identifying someone in your organisation to assume the role of Kimble admin or superuser who understand the implications of these decisions and owns the data in Kimble so its a reliable source of data for everyone
What problems are you solving with the product? What benefits have you realized?
The biggest problems we solve with Kimble are Capacity Management and Revenue Forecasting. Solving these problems has generated operational efficiencies across several teams, including Recruitment, Professional Services Management, and Finance. We know well in advance when we'll need people, and our business has become much more predictable
Review source: G2.com
