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Jira Service Management empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast.
Reshape what IT means to your business at www.atlassian.com/software/jira/service-management
Customer Reviews
Steve A.
Advanced user of Jira Service ManagementThe ease in which you can set up and pulbish a new servcie desk is fantastic. Scales nicely we run over 100 services desks and have a minimal support team to support.
lack of flexibility in portal intake pages, there is not a lot of cusotmization that can be down with the portal pages as they are. Grouping pages together is also not very easy.
understand the implications of creating custom fields and the view form botht eh cusotemr side and the service desk side.
Quick roll out of servcies. Sepration of project form intake work. We rapidly moved onboarded over 100 poeple and desks in a two week period.
