Jira Align (formerly AgileCraft)

What do you like best?

Jira Align help me a lot when i have a need for scaling the planning, prioritization, tracking, and reporting of team-level QA work. It provides you ability to define your goals and set the road for any upcoming work. This is used by nearly our entire organization and helps us track our progress. One of the most important features is that you can use disparate sets of tools among all teams. Jira Align helps you to centralize all your data with one tool and that helps when plugging in a variety of other licensed apps.

What do you dislike?

One thing that it will help me a lot with my work and will save me time is a real time refreshing for new comments or tickets. It will eliminate my need for refresh and the chance of double posting for a touch for 2 or more persons of the same team. I would love to have a stronger and more featured search ability on older cases and tickets. Also i would appreciate if there was a chat function inside this platform in order to helps us keep also the information together and not have the need for additional tools.

Recommendations to others considering the product:

Its one of the most featured software to help you and your company. Strongly recommend to make a trial and give it a shot.

What problems are you solving with the product? What benefits have you realized?

Using Jira i have more time to use and focus on my own task and tickets as it is easy to track the progress of the team.