What do you like best?
The GUI to provision servers and the time taken to do so. The servers can easily be associated to a network and exposed to the www. The firewall is easily configured aswell. The level of support is really good. I had many Google meetings with 2 or 3 IONOS staff who were always very helpful and knowledgeable (Lawrence Jackson, Zihni Saglam, Russel Barley).
What do you dislike?
The backup console took a bit of getting used to and a few issues were encountered along the way. Downloading the ISO, uploading the ISO, then registering console etc seemed to be a bit long winded. The issue I had after a vm clone was the backup agent installed on the backup box overwrote the backup device on the live box. The support was good to get me through this. However i think better documentation could be given/written.
What problems are you solving with the product? What benefits have you realized?
All problems now solved. We created a new backup db server (OL7.8 inc SQL Server) from a full backup of the live server. This had a Acronis backup attached to it and we tested incremental backups and sql server backups on this server.
