Very Flexible Scheduling Tool
What do you like best?
The flexibility is incredibly powerful. This tool meets the needs of our department and continues to remain relevant through further development and enhancements. Vendor offers a clear path to going full mobile which is something our organization embraces. We can manage nearly every aspect of our departments activities, run reports, and even integrate with our cities payroll systems.
What do you dislike?
The UI can be wonky at times. Permissions seem to change at times without explanation. Troubleshooting is a learning experience and not intuitive at times. Lack of Apple devices currently hinders our operation of the application. Not being able to submit overtime entries using the mobile version of the application is also a nuisance and a huge opportunity for improvement.
Recommendations to others considering the product:
Mobile … Mobile... Mobile... Our department is all iPads and iPhones.
What problems are you solving with the product? What benefits have you realized?
We have used it to manage manpower shortage situations by allowing employees to bid for overtime situations. Additionally we implemented a process in which we manage all off duty opportunities replacing an inefficient paper system. We have been able to use the report to help with labor studies and other studies that benefit the department and the community we serve.
