We deliver Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence.
With the best-in-class bug and feedback reporting, secure crash reporting, intuitive in-app surveys, and reliable infrastructure that supports over two billion devices worldwide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers.
Instabug automatically attaches screenshots, device details, network logs, repro steps, and tons of other critical insights needed to resolve issues and prioritize product backlogs.
Mobile teams accelerate their workflows by seamlessly integrating with third-party tools like Github, Jira, Slack, Zendesk and much more.
The ease of reporting and sending feedback, in addition to the level of details the SDK grabs with each report, is the reason why thousands of companies like Lyft, T-Mobile and eBay rely on Instabug to ship and maintain top quality apps.
Jon C.
Advanced user of Instabug
★★★★★
Best feedback system for iOS!!! Best customer service too!!
What do you like best?
How easy it is!! How with one click it gives me everything!! (Network logs, nslogs, screens and taps , etc)
I've been I. The iOS industry for 10 years and never experienced a feedback system so complete and user friendly.
I also love how we can create different categories for the users!!!
Another huge win. Customer service!! 10 minute return time !!! Amazing!!
What do you dislike?
I only wish there was a way to auto send this info for our beta users - because it's so useful!!!
Recommendations to others considering the product:
It takes a while to integrate your network calls if you're using something non standard.
Which we were.
So give it time!!
Also leverage support, they are fast!!
What problems are you solving with the product? What benefits have you realized?
Getting feedback and reproducing bugs
The step by step screenshots before the user submitted the bug or feedback is huge.
The network logs attached is a huge win. We don't waste time asking user which email, or which login or which screen or what they tapped!!!
It's amazing!!!
Review source: G2.com
