Versatile, easy-to-use and exceptional support
What do you like best?
Inline Manual is a powerful tool that makes it quick and easy for anyone on the team (regardless of technical ability) to create, customise and effectively target in-app content for user onboarding/support, engagement and research, as well as announce new features and help users adopt them.
On top of it all, they deliver truly exceptional support - consistently.
What do you dislike?
The more in-depth installation for single-page applications.
The mobile options are good but could be better.
Recommendations to others considering the product:
Just pick Inline Manual - you won't regret it.
What problems are you solving with the product? What benefits have you realized?
The tool has reduced the strain on our Dev team by allowing us to add tooltips or messaging when we don't have the resources to address a pain point or issue in the platform right away.
It's reduced strain on our CX team by helping users onboard themselves, by prompting upsell opportunities automatically, and by connecting customer feedback directly with Product.
It enables our Product team to extract more user insights with the Feedback and analytics features too!
