Impero Education Pro

What do you like best?

Impero is an excellent application that makes classroom management simple. The features that we use and love about Impero is: screen viewing, controlling, recording, messaging, and location independent. The ability to view and control screens has become an invaluable part of our work flow in our proctor labs. We were able to even decrease the overall workload by streamlining the process using Impero.

What do you dislike?

There are really only two gripes that I can list about Impero Education Pro. The first is that Impero doesn't always play nice with virtual machines. When we first adopted the application, it was difficult to ensure that Impero worked properly on our virtual machines. Support was very helpful and did end up helping us resolve the issue, however, we are hesitant to update due to the issues we encountered during installation. Secondly, Impero makes sharing recordings incredibly difficult. We use the application in our proctor labs and whenever a student is caught cheating it is our policy to provide a short clip of the incident to the instructor. Proctors cannot share these videos with each other or extract them making this a very time consuming process.

Recommendations to others considering the product:

Impero is a great piece of software that honestly stands alone in the field. The support team is great to work with and whenever we begun expanding our usage of Impero in our organization, the sales team were always quick to provide purchase orders and fulfill them. When we needed an extension on our trial period, Impero graciously worked with us to finish reviewing the software.

What problems are you solving with the product? What benefits have you realized?

We use Impero in our proctor labs. The proctor labs are in three different geographical locations all connected to a centralized server. What this means is that the lead proctor is able to access all computers in the lab regardless of their location. This has become an invaluable feature of Impero as the lead proctor can quickly troubleshoot technical issues in the lab without physically being present.