We believe that process is at the center of everything. Our Business Transformation Platform turns your processes into a portfolio of valuable assets.
Using the power of process knowledge, iGrafx provides the most comprehensive Business Transformation solutions for process capture and discovery, support of RPA and workflow automation, customer experience, governance, risk, compliance, and more. Offered as SaaS and private cloud deployment, iGrafx is the most scalable, currently supporting the largest, global enterprises.
Larry E.
Advanced user of iGrafx
★★★★★
iGrafx Mecklenburg County
What do you like best?
I like the versatility of functions and applications of the tool from mapping to simulations. Additional tools to include FMEA, SIPOC, Managed cycles and exploratory analysis.
What do you dislike?
Additional resources like the ability to effectively create Journeys are not transparent and connected. The resource manual does explains in bits and pieces but how to activate a custom map visual appears hidden or requiring external assistance.
What problems are you solving with the product? What benefits have you realized?
We are currently using iGrafx to solve documentation gaps and sharing for review and approval from subject matter experts and managers. We also are using the simulation function to model for capacity of resources. We benefit through insights gained on how processes connect or don't as a system, value stream and optimization of resources and inputs for future budget priorities.
Review source: G2.com
