iContact

Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.2/10 (Expert Score) ★★★★★
Product is rated as #186 in category Email Marketing Software
Ease of use
8.3
Support
8.1
Ease of Setup
0.0

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Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need.

***ICONTACT INCLUDES***:

DRAG AND DROP EDITING
Our modern and intuitive interface simplifies message creation

LIST MANAGEMENT
All the tools you need to manage a growing and healthy email list

PERSONAL COACHING
From personal calls to videos to webinars, we’re here to help when you need us

TECHNICAL SUPPORT
Got questions? Our award-winning support team is ready with the answers and the help you need

AUTORESPONDERS
Schedule automated messages to engage and nurture subscribers over time

SPAMCHECK
Every message is reviewed to ensure your email reaches inboxes

REPORTS
Easily track campaign results for more profitable data-driven marketing

SOCIAL MEDIA
Reach beyond the inbox — amplify email campaigns and schedule messages on Facebook, Twitter, and LinkedIn

TECHNICAL SUPPORT
Got questions? Our award-winning support team is ready with the answers and the help you need

***ICONTACT BENEFITS***

A HEALTHY LIST
Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management.

CUSTOMER CARE
Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account.

BEAUTIFUL EMAILS
iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages.

THE PERSONAL TOUCH
An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing.

SOCIAL CONNECTIONS
Easily and quickly extend your reach and schedule posts on Facebook, Twitter, and LinkedIn, with iContact’s all-in-one marketing solution. Add social share buttons to your emails to amplify your messages. Use our tools to grow your list with a sign-up form on your Facebook page — and watch those followers turn into valuable new email contacts.

CONFIDENT SENDING
When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time.

CLEAR REPORTING
Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line.

iContact
iContact

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Customer Reviews

iContact Reviews

User in Government Administration

Advanced user of iContact
★★★★★
Solid performance with some annoyances

What do you like best?

iContact is full service email blast company but they offer the service at a lower cost. The available stock images are solid, and the graphics editing tool get most average jobs done. It has good basic tools for checking spelling. It has a built in spam checker. You can send test messages. I have been able to create all the segments I need to target just the residents I need. There are preview options for mobile, and computer which are relatively accurate.

What do you dislike?

They have a resign up rule that doesn't make sense and blocks legit requests. They have an upsell, "increase your limits" banner that shows too soon. It is lacking "wrap around" option for images. It is lacking ability to handle clear back ground images. The file library could be more generous. It's only 10 meg, and hasn't increased even though we have moved up in our limits. On some holidays they post that they won't have any customer support available by phone and to only submit e-mails.

Recommendations to others considering the product:

There are a couple of design features that are limiting in iContact. Be sure you don't need them. If people unsubscribe, they can't resubscribe without contacting iContact customer service. That is a major flaw.

What problems are you solving with the product? What benefits have you realized?

Email is running smoothly and our residents / customers are happy with the communication. People are obtaining the information they need in a timely way. We have increased our number of contact from 7000 to nearly 20,000 contacts. It takes constant work, but our growth is steady. The response and feedback are clear indications that we are meeting the needs of our residents / customers.

Review source: G2.com

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