iClicker

What do you like best?

Ease of use. Just log in and set up quizzes or polls. Then students can use their remote, computer, or smart phone to answer the questions. Teacher's can assign things for students to accomplish prior to class to assess knowledge. Students can review results and learn from questions they get wrong. You can have classrooms within iclicker for each course in order to keep things organized. There is a section for study materials and a place to see grades.

The company has a very responsive help desk. They are polite and eager to ensure that their users receive excellent customer service.

What do you dislike?

Costly subscription. This product is very expensive. The subscription also expired part way through the year requiring us to purchase an additional subscription.

I also disliked how hard and confusing it is to initially set up classrooms. Sometimes this took quite a bit of time and multiple attempts. Sometimes the link that was supposed to set the one needed to set up a classroom space did not work. This resulted in teachers having to put off their planned use if iclicker until they were able to get help from the company.

What problems are you solving with the product? What benefits have you realized?

Providing students with Timed quizzes and polls where they can see immediate feedback. It is also useful for attendance when students are attending class virtually. Questions and assignments can be timed or untimed.

Problems arise from time to time with system logging students out of iclicker after inactivity and losing the classes they were registered in once they log in later.

It is also a common problem to need to replace batteries in remote control. This increased the overall cost of using the system.