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iCapture is the solution of choice for companies investing in trade shows to fill their sales pipeline and drive revenue. iCapture is the fastest way to capture high-quality leads at a trade show and deliver them to your CRM & Marketing Automation systems. Eliminate manual entry, get better leads, and win more deals. Let’s Talk!
Customer Reviews
Nicole S.
Advanced user of iCaptureiCapture has provided our companies with a consistent, custom lead retrieval solution. The onboarding process was very thorough, from the launch phase to training our staff. iCapture took our complicated situation with multiple integrations and provided a detailed, yet simplified way of obtaining our leads' product interest information.
Our staff is very happy to have one lead capturing app to use across all our tradeshows and events. The app is very clean and easy to use. From badges to business cards to manual entry, it's all covered with iCapture. There's no lost data! The immediate entry into SalesForce is a game-changer for our team and has decreased the follow-up time.
The Back Office is a dream for administrative purposes. We can see the leads in real-time, event analytics, assist our staff with any questions, and so much more. Support from the iCapture staff has been phenomenal throughout the entire process. iCapture has taken our team's feedback and helped implement changes. They've worked with us to develop the most effective and user-friendly lead capturing software for our staff. The chat feature is a lifesaver when assistance is needed during a show on the weekends or after-hours.
There's nothing to dislike! I appreciate the new things that are constantly being implemented and tested to make everyone's experience better. The Google Sheet to track progress, updates, and issues has been so much easier to manage. My only recommendation would be that the iCapture team to take a little more time testing once the questionnaire is set to ensure any issues are kinked out. Our internal team went through a lot of testing phases.
Consider the amount of time saved throughout your entire company with iCapture. The immediate connection of the lead's data into your CRM system and the instant touch you're getting with the auto email has been so valuable. There's faster communication with leads. We recently have received so many compliments and thanks from our leads for reaching out with our contact information. It has helped keep the conversation going after our events, which could potentially help us make the sale in the long-run. Remember that it can be used for other lead-generation avenues too!
iCapture has solved a large gap in our marketing and sales process. Our previous tradeshow lead process was much slower and didn't allow for timely follow-up. The instantaneous connection to our CRM system has taken busy work off of our team's plate, which has allowed additional time for high-level marketing. With multiple brands, iCapture has made it easier for our representatives to cross-sell and enter the necessary information for each product interest. Lastly, iCapture isn't just for tradeshows and conferences. It can be utilized for other lead generation avenues such as onsite company-wide events, prospecting, and networking events. iCapture is by far the #1 choice for lead retrieval.
