IBM Kenexa Employee Assessments

What do you like best?

Kenexa had great surveys from some of the top survey houses. In all fairness we only had the compensation analysis module. It allowed me to do compensation analysis for certain job titles with a higher level of confidence than other more complex positions.

There was support for the product. They were knowledgeable and happy to assist but they were as limited at times as the product itself in what you could do in side the system.

For a compensation system the data was solid but dated, the support was willing but just limited to the system functionality, we didn't have the full offerings because they were just too expensive. Good start for those that currently have nothing and are in the for profit field.

What do you dislike?

When it came down to matching employee titles and performing compensation analysis, the struggle began. It was difficult creating hybrid positions and add compensable skills to the analysis. It just took too much time and didn't provide the data points needed for a large acute care non profit organization. The data may work for others but the data was always dated because it solely depended upon surveys.

The tasks were not always easy, sometime it just took more time than it takes compared to other compensation software systems to complete analysis. The reporting, survey references was not very robust.

I also found because of the dating, I need to add an percentage on top of the data to make it relative to the current market. Just required more time and effort to get to a benchmarking data set than most compensation professionals have.

What problems are you solving with the product? What benefits have you realized?

I was able to do some compensation analysis but didn't have the salary confidence I would've liked. The benefits are that it is a useful tool, especially if you have no software options or are looking for an inexpensive tool.