i-Sight Case Management

i-Sight offers specialized investigative case management solutions for HR, ethics and compliance, loss prevention, security, and program fraud.

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8.4/10 (Expert Score) ★★★★★
Product is rated as #2 in category Complaint Management Software
Ease of use
8.6
Support
8.2
Ease of Setup
8.6

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Investigations are complex. We make it easier to manage them.

i-Sight case management software simplifies the process of tracking and managing investigations, and gives you the reports you need to analyze results, demonstrate trends and prevent losses.

Create new cases quickly and easily, collecting all complaints and case-related information from any intake stream into one central file.

Manage investigations with workflow rules that create a logical, structured process and all case information stored in one place.

Analyze investigation data using i-Sight’s powerful summary reports that provide in-depth information on trends and areas of risk.

i-Sight Case Management
i-Sight Case Management

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Customer Reviews

i-Sight Case Management Reviews

Steve S.

Advanced user of i-Sight Case Management
★★★★★
Overall we have had great success with the i-Sight product

What do you like best?

The ability to store and view all files in one location. The software allows those in the field to complete a report that captures consistent information with the ability to submit electronically.

What do you dislike?

At times functionality needs change and implementing those changes may require additional programming rather than the ability for us to incorporate changes ourselves. Also, even though the reporting piece seems adequate, it is hard to navigate and training seems to be difficult.

Recommendations to others considering the product:

Develop a plan for how you want to use the product. Test the product for a period of time before deciding on the payout to make sure it works for you as changes down the road can be costly and take time to implement.

What problems are you solving with the product? What benefits have you realized?

We are capturing consistent data, we have streamlined the reporting process,information is readily available to those with rights to access the information and we can alert certain individuals when a case has been submitted.

Review source: G2.com

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