We are a borderless people engagement enabler, driven by technology and innovation. We pride ourselves in being global people experts with striking local presence. We deliver bespoke human capital management services and innovative global payroll solutions to empower international businesses. We employ 500+ HR and Payroll Specialists with in-depth local knowledge. Mercans cloud-based SaaS products, HR BLIZZ and MESAAR, combine the performance of proprietary technologies with a human touch. All clients’ data are integrated into single platforms accessible from everywhere and on any device.
The main functionality of our cost-effective, fully-compliant, self-service software products packed with smart built-in features are:
1. Fully-integrated HRM processes and data
2. Centralized and automated global workflows management
3. Compliance with local regulations and regional business protocols
4. Mainstreamed payroll delivery for timeliness and accuracy
5. Real-time data updates and optimization for quick reporting.
Customer Reviews
HR Blizz Reviews
Wyn D.
Advanced user of HR BlizzWhat do you like best?
Intercom is really simple to install and operate but powerful enough then to connect our customers more closely throughout their lifetime. It also offers a broader outline of our customers and enables us to maintain all communications in the same climate. Our support staff's opportunity to communicate immediately to our clients during the implementation, to offer them ongoing training effective to their current predicament, and to activate support tickets from Loud speaker thru Jira integration, ensures a seamless and effective workflow.
What do you dislike?
Although the team continues to develop certain aspects of the platform, the lot of important enic are lacking in areas such as articles, they are however very open to suggestions and feedback and constantly develop new features for our wants (even those we did not realize we would need). This same price systems can be puzzling and the information of the customers can hardly be kept up to date and sometimes relevant.
Recommendations to others considering the product:
Work precisely out what you really want Intercom should do to solve the problem, then focus on the other great features. And that can be awesome to start setting everything up simultaneously.
What problems are you solving with the product? What benefits have you realized?
When we first examined the problem with Intercom, we had been able to help our users without knowing specific email contact addresses. But after enacting something that, humans also realized that we can do much more to interact service requests for failures, releases and training problems and prevent them. Our platform for and it will gather support tours, campaigns and pixel density bots in the nearish term is continuously expanding. we could well continue to do so.
