Hitsteps Web Analytics

Hitsteps is next generation of web analytics, featuring realtime reporting, heatmap, page analysis and live chat.

Languages supported: German, English, French, Spanish

8.8/10 (Expert Score) ★★★★★
Product is rated as #76 in category Digital Analytics Software
Ease of use
9.3
Support
8.5
Ease of Setup
7.9

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Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You’ll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more! Advantages over Google analytics includes but not limited to Detailed information of each and all visitors, ability to engage with visitors using live chat tool, heatmap for each pages, carefully pre-generated and categorized reports, real-time analytics on all reports and much more…

Visitor aliasing enables you to detect if same (registered user) login back to your website again using another device (another pc, mobile or tablet). What if a user click on your ads on pc and register to your website but don’t make any purchase, however this same user login back to your website from another device and complete purchase? Most web analytics would tell you he is a new user! Hitsteps detect if same user login again, and merge new browsing session with previous session making a unique timeline. We also identify user in hitsteps with same nickname they used to register in your website to make it easier for you to identify it.

New generation heatmap, Page Analysis: It allows you to view exactly which item in your page, menu, sub menu, carousels or slideshows is attracting and getting how many clicks. View some screenshots in screenshot tab of this plugin.

Hitsteps Web Analytics
Hitsteps Web Analytics

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Customer Reviews

Hitsteps Web Analytics Reviews

Tyler N.

Advanced user of Hitsteps Web Analytics
★★★★★
Review of experience with using Hitsteps.

What do you like best?

I like how Hitsteps can track the name of the organizations visiting my website as well as the pages that they browsed during their sessions and how they were referred to my company's website or how they found it.

What do you dislike?

For organizations viewing my website, a lot of visitors are only seen as their internet service provider when I hover my mouse over the ISP to determine who was visiting my website.

Recommendations to others considering the product:

Determine what type of analytics you would like to track for your company's website.

What problems are you solving with the product? What benefits have you realized?

Determining traffic on my company's website, what each organization's browsing history is like, and helping my company reach out to their visitors.

Review source: G2.com

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