HelpDesk+ makes it easy for your team to create and track help requests and streamlines your support process.
HelpDesk+ for Jira Service Desk and Slack
HelpDesk+ for Jira Service Desk and Slack
HelpDesk+ makes it easy for your team to create and track help requests and streamlines your support process.
8.0/10
(Expert Score)
★★★★★
Product is rated as #51 in category Service Desk Software
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Customer Reviews
HelpDesk+ for Jira Service Desk and Slack Reviews
Leela krishna C.
Advanced user of HelpDesk+ for Jira Service Desk and Slack★★★★★
What do you like best?
A good solution for any admin to handle. Able to track the complete lifecycle of the ticket successfully. Integration with other services is best.
What do you dislike?
Sometimes more dependencies are involved with the technical team. For any new feature, we should always wait for a longer time. the complexity involved in understanding the complete product takes a bit of time.
What problems are you solving with the product? What benefits have you realized?
We are able to create a service desk successfully for any new product that comes. we launched around 4 products and the creation of a service desk was made easy using this option. community manager was happy with the solution provided to track customer requests and identify new requirements.
