Help.com Chat

Help.com makes live chat software designed for growing companies.

Help.com Chat

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Brittany S.

Advanced user of Help.com Chat

★★★★★

Easy to use live chat

What do you like best?

I really like the interface and dashboard of Help.com - you can easily see the number of chats you have taken and your client feedback % which is very helpful. I also like how you can see what the visitor is typing before they send which makes responding a lot faster.

What do you dislike?

It would be nice if you could have more preset response templates - perhaps some with visual aids

What problems are you solving with the product? What benefits have you realized?

It allows clients and website visitors to easily communicate with us, giving them more options other than a phone call or contact form submission.

Review source: G2.com