HealthViewX Patient Referral Management

HealthViewX is an end-to-end care orchestration platform for managing both inbound and outbound referrals that enables greater convenience for healthcare providers, payers and most importantly, patients. Today several FQHCs, specialty clinics, universities, and hospitals use the HealthViewX platform to automate their end-to-end referral process. Platform features include multi-channel referral consolidation, intelligent provider search, patient/provider coordination framework, automation of insurance forms for preauthorization. Other key features include timeline view and status update, insightful dashboards, and smart referral trend analytics.

Languages supported: English

9.4/10 (Expert Score) ★★★★★
Product is rated as #3 in category Referral Management Software
Ease of use
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Ease of Setup

HealthViewX Patient Referral Management is an end-to-end care orchestration platform for managing both inbound & outbound referrals that enables greater convenience for healthcare providers, payers, and most importantly, patients. The solution enables care providers to improve the patient experience using technology to create defined workflows & improve care quality.

HealthViewX is the ONLY standalone Patient Referral Management solution to get certified for Stage 3 Meaningful Use for Transition Of Care. With HealthViewX customers can now enjoy MU credits and generate AMC reports seamlessly.

Today several FQHCs, specialty clinics, imaging centers, universities, and hospitals use the HealthViewX platform to automate their end-to-end referral process.

HealthViewX Patient Referral Management Features:

– Multi-Channel Referral Consolidation
– Automated form fill for Insurance Pre-auth
– Tracking Referral Progress (Timeline)
– HIPAA-Compliant Instant Messaging
– Integrated Appointment Scheduling
– Bi-directional Integration with EMR/EHR
– Document Merge
– Payer Portal Integration
– Patient Reminder Framework
– Provider Recommendation List
– Configurable fields and workflows
– Secure Document Exchange / Sharing
– Actionable Dashboard and Analytics
– and many more…

HealthViewX Medical Referral Management Solution’s Integration Capabilities:

– Bi-directional Integration with EMRs
– Scheduler Integration
– Fax, Phone, Email, etc

More details at https://www.healthviewx.com/referral-management/

HealthViewX Patient Referral Management
HealthViewX Patient Referral Management

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Customer Reviews

HealthViewX Patient Referral Management Reviews

David R.

Advanced user of HealthViewX Patient Referral Management
★★★★★
HVX provides the foundation for a more efficient and productive RM workflow.

What do you like best?

Visibility. Being able to have a birds-eye view of the referral process helps guide better RM strategies.

What do you dislike?

Initial implementation did require a lot of input and man-hours to configure as well as continued modifications post-implementation. In retrospect, it was well worth it as it exposed weakness' in our previous structure which has since been improved.

Additionally, their implementation team does, unfortunately, come with a bit of a language barrier that does require some level of patience. Fortunately, their support team and sales team does a great job of supporting any difficulties with translation.

What problems are you solving with the product? What benefits have you realized?

Staff efficiency and productivity has drastically increased since going live with HVX. For example, prior to HVX, our staff would process anywhere between 15 - 30 referrals a day; post-implementation, staff can now process 75 referrals or more per day.

Furthermore, the dashboard widgets really help facilitate reporting and analytics which further drives strategy and optimization. If you can see where the bottlenecks are in the referral process, you can make the necessary changes to mitigate.

Review source: G2.com

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