GuildQuality

GuildQuality provides customer satisfaction surveying, web-based performance reporting, and marketing services for home builders, remodelers, contractors, and real estate professionals. More than 2000 of North America's best home professionals rely on GuildQuality to help them deliver an exceptional customer experience, and articulate the quality of their service to prospective customers.

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9.2/10 (Expert Score) ★★★★★
Product is rated as #3 in category Other Construction Software
Ease of use
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GuildQuality provides customer satisfaction surveying, web-based performance reporting, and marketing services for home builders, remodelers, contractors, and real estate professionals. More than 2000 of North America’s best home professionals rely on GuildQuality to help them deliver an exceptional customer experience, and articulate the quality of their service to prospective customers.

GuildQuality
GuildQuality

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Customer Reviews

GuildQuality Reviews

Gregg C.

Advanced user of GuildQuality
★★★★★
Customer Service Report Card

What do you like best?

It's an easy to use and automated software to aggregate client reviews. Reviews and ratings show up in online search which is good for our SEO.

What do you dislike?

It's too easy for contractors to hide some or all of the areas that don't reflect well, giving consumers a false sense of trust.

Recommendations to others considering the product:

If you are a general or service contractor, Guild Quality is a great and affordable solution for customer reviews. You can also use GQ for other surveys.

What problems are you solving with the product? What benefits have you realized?

Being able to evaluate our performance and share results with our staff so we can work on areas of improvement. The ability to provide links and information to prospective clients. Recognition for our quality and customer service.

Review source: G2.com

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