Grubhub helps you find and order food from wherever you are. How it works: you type in an address, we tell you the restaurants that deliver to that locale as well as showing you droves of pickup restaurants near you.

Languages supported:

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

8.0/10 (Expert Score) ★★★★★
Product is rated as #34 in category Restaurant Delivery/Takeout Software
Ease of use
9.3
Support
10.0
Ease of Setup
0.0

Grubhub helps you find and order food from wherever you are. How it works: you type in an address, we tell you the restaurants that deliver to that locale as well as showing you droves of pickup restaurants near you.

GrubHub
GrubHub

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Customer Reviews

GrubHub Reviews

Kendra H.

Advanced user of GrubHub
★★★★★
Grubhub Review

What do you like best?

I like that you can search restaurants based on your address which makes it easier if you are someplace other than your own home or if you aren't sure about what there is to eat in the surrounding area. It is also nice that you can filter by pick-up or delivery, by type of food, by dietary restrictions, by delivery speed, and by a particular dish if you are looking for something in particular. I like that you get updates as your food is being prepared and when its on the way. It is also nice that they have listed top national picks, most popular near you, delicious deals, etc.

What do you dislike?

I recently had an issue with grubhub in which my order was canceled unexpectedly for no reason after waiting for 1.5 hours for food in which the company first tried to blame the restaurant and then proceeded to take credit for the issue by reporting there was a "lack of communication with the driver". It made me hesitant to want to order using grubhub again - not knowing their reliability.

Recommendations to others considering the product:

If the timing is over an hour do yourself a favor and call both the resturant and grubhub customer care service to figure out which end is having the issues.

What problems are you solving with the product? What benefits have you realized?

Sometimes it is nice to order dinner out and it provides all the restaurant options locally, delivery time, and food type. It gives everything in list order and occasionally includes pictures of the dishes which can be very helpful. It provides a nice alternative to calling a restaurant given that they are often very busy and sometimes don't pick up. It is great to have everything written and easily viewable in front of you to know what is in the dishes.

Review source: G2.com

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