GiveGab

What do you like best?

GiveGab offers easy ways for multiple nonprofits to receive gifts on giving days. It is user friendly from the donor perspective, and allows our organization to participate in fundraising opportunities organized by the larger nonprofit community at little additional effort to us.

What do you dislike?

The lump sum payouts are not ideal. While they are fine a couple times a year on giving days, we like having a donation processing system that can integrate with other payments the organization receives (like ticket sales). The lump payout adds another series of steps for accounting that would be unsustainable year round.

There is no way for a donor to submit new information, however; even if they enter a new address or email or other contact information, the contact information we receive as a participating nonprofit is often old, or whatever information they entered the first time they used GiveGab. Not sure if this glitch has been fixed since May 2020, when we last encountered it, but it was a nightmare when we first did. We were entering information into our CRM and overwriting existing records, assuming this was new info from donors, until someone on staff saw their own record and realized it was an address they had used for a Day of Giving several years ago, and not the one they had entered with their most recent donation.

What problems are you solving with the product? What benefits have you realized?

The giving thermometer is nice for tracking progress and incentivizing donors.