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Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.
Customer Reviews
Lonnie G.
Advanced user of GenuityWe like the help desk feature and the assets. What has also been a great surprise is the service monitoring and certificate monitoring. We can respond to network issues much quicker than before. The amount of information we receive and the accuracy have been beneficial. The software is very flexible. For the price, it's hard to beat. It does so much for so little cost. We also like that Genuity can track contracts. We love that Genuity will take suggestions for changes or developments and implement the idea from its customers. What a concept!
There is not anything we dislike so far. I look forward to more developments from Genuity.
We are now able to track our IT assets and help desk requests properly. In addition, we can track contracts, network uptime, and certificate renewals. This allows us to keep up with renewals and to respond to any downtime alerts much quicker. Also, we can assign multiple help desk agents to help desk tickets and tasks.
