FTR Gold

What do you like best?

It lets you customize the speed at which it's played, and you can create your own hot keys for fast forwarding, jumping, playing, pausing etc.

What do you dislike?

I wish I could figure out how to get rid of some of the background noise, but that is also probably due to the recorder used.

Recommendations to others considering the product:

It's easy to use, customizable and free to install (at least the version I have). There's no reason not to implement this as part of your administrative tool box.

What problems are you solving with the product? What benefits have you realized?

It helped me get meeting minutes ready without having to strain to hear everything. I can speed up or slow down the audio as needed.