Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their telephony resources such as phone numbers, inbound and outbound calls, SMS, MMS, and other related communication services through the Flowroute Manage Portal and our APIs.
By providing businesses with programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to the market.
The patented nationwide Flowroute HyperNetwork™ delivers leading carrier-quality calling and messaging services with unparalleled reliability, reach, and simplicity.
Meir S.
Advanced user of Flowroute
★★★★★
Excellent pricing but you need to mostly provide your own support.
What do you like best?
The pricing is very competitive and the online portal is easy to use. When it works, it's an excellent value. Call quality is clear and fraud prevention controls are useful. They offer basic support and usually respond in a reasonable amount of time. The documentation provided is pretty good as well giving examples of how to configure a variety of products.
What do you dislike?
When things aren't working support isn't super helpful when it comes to troubleshooting a particular configuration. We have issues with outgoing calls not going through from our PBX even though is works fine with other SIP providers.
Recommendations to others considering the product:
Make sure you have a good resource for troubleshooting your particular PBX if you are going to use one.
What problems are you solving with the product? What benefits have you realized?
We have a lot of DIDs and Flowroute provides an affordable way to use them. Our previous provider was nearly 4 time more expensive. It's also nice to be able to have calls fallback to forwarding when a SIP connection fails.
Review source: G2.com
