FixMe.IT

What do you like best?

Fixme.it has the ability to install a support for activation, control and remote establishment, in which great functions of digital work are attended, effective to offer an instantaneous help for the users, where multiple sessions can be managed, in different devices, working with brand customizations, secured transfer of files, intelligent recording of remote sessions, with option of chat and text communications.

What do you dislike?

It has errors in its connectivity, due to a sequence of interruptions affecting its network processing center, which makes its communications unstable, presenting data loss and delays in the delivery time of work assignments required by the enterprise system, being the real-time chat ineffective due to the lack of establishment of instant connections, having to reinforce one the value of the fixme.it format communication codes.

Recommendations to others considering the product:

The planning of remote guides, its preparation of remote actions is stable and reliable, the reach that it handles reaches all the existing computers in the organization's IT department, seeding sample controls of presentations and product information, it has a light weight in terms of storage, its system responds to all the commands exercised through its tool center, benefiting the workers with an incredible programming and computerized assistance.

What problems are you solving with the product? What benefits have you realized?

The fixme.it system has worked in my company to serve customers directly and effectively, being a software focused on the shared use of screens for customer service, general business interaction, a technical management of applications provided with computer scope, managed by its artificial intelligence, guarantee of operational backup, direct servers and a simple relationship of qualified channels for the implementation space of URL development and address control links.