EZLynx

What do you like best?

I love that I can use it anywhere I have an internet connection. I love not being tied down to an office. It is easy to naviagate and find customers. I like that you can email within the system without having to use an outside vendor. The retention center gives us control of the renewals and whether we need to review, rewrite or just renew.

What do you dislike?

I do not like how you can not have a package policy with sub lines for each line of business. It makes the policy listing look messy and convoluted. Certificates are hard to update once created. If a new policy gets added into the middle of the term or a new coverage it is hard to get that information on the certificate.

Recommendations to others considering the product:

It is a great agency management system with a lot of easy interface options. Before EZLynx I used Applied Tam for over 20 years and this was an easy transition. The support center and knowledge base has a lot of information and helpful tools to ease the transition.

What problems are you solving with the product? What benefits have you realized?

I love the retention center. This helps us avoid missing renewals and also avoiding any that may have increased in premium. I also like keeping track of the commission through EZlynx to see where we are at from month to month. I also like the eSignature option within the system. It keeps everything streamlined especially with the new no fault law in Michigan and all the documents that need to signed for the new coverages.