Executive Director of Youth & Family
What do you like best?
We love that we can easily create reports with EZCare for whatever information we are looking for. It is very user friendly. The reports are easy to create and make the childcare directors job more efficient. We also like that EZCare can be accessed from offsite locations. This also make it easier on directors when they do not have to be at their desk to access information.
What do you dislike?
The one thing that I would like to see, is that parents could update their information remotely into EZCare. We'd like to be able to send them paperwork that needs updated annually and have the parents update the forms online. Currently, parents fill out hard copies and a staff member must input the information into the EZCare system which can be very time consuming. This day and age everyone wants to do things online. It can be very difficult to get paper hard copies back from parents.
What problems are you solving with the product? What benefits have you realized?
We are solving issues of running the reports we need to make everyone's job easier. In the past parents would pay by check and we had to manually input all the information into the system, now payments are electronically drafted and parents can pay online which is saving everyone time. This process has reduced our outstanding accounts by 75%.
