EZ Texting - Easy to Use, Reliable, inexpensive
What do you like best?
EZ Texting is easy to use, reliable, inexpensive and easy to implement. We were using the phone providers free sms text gateways but texts were often blocked or not received, EZ Texting solved all of these issues.
What do you dislike?
The method of using text "credits" is a little clunky for billing purposes. We buy blocks of credits for use on a monthly basis. If we get close to the limit we might have to buy extra credits to ride out the month.
What problems are you solving with the product? What benefits have you realized?
The free SMS text gateways would not reliably deliver texts to poeple, sometimes it worked, sometimes it didnt, often related to anti spam text defenses. We needed to get the texts to customers every single time. We had delivered a web based kiosk application to allow visitors to check in - while they were waiting in the reception area. A failed text means that no one got the text to let someone know they were waiting in the reception room! Benefits - no more angry customers waiting for someone to come who never did because they never got a notification.