As businesses adopt a cloud-first strategy, reducing on-premises infrastructure and moving IT and business applications to the cloud, the limitations and costs of traditional data protection and disaster recovery become more apparent. Druva Phoenix™ provides a unique cloud-native approach that helps businesses accelerate their journey to the cloud by reducing infrastructure management and improving business resilience. Delivered as-a-service, Druva Phoenix combines high-performance, scalable all-in-one backup, disaster recovery (DR), archival and analytics to simplify data protection which dramatically reduces costs and improves data visibility for today’s complex information environments. Organizations can achieve aggressive SLAs and reduce the total cost of ownership (TCO) by up to 50% with Druva. With no hardware, no software, and no complexity, businesses can get started within minutes.
Learn more here: https://www.druva.com/phoenix
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Druva Phoenix Reviews
Administrator in Education Management
Advanced user of Druva PhoenixWhat do you like best?
If youre lucky It just works, you literally set up the jobs and leave it. Pretty much how any backup solution should work.
The portal has ADFS support!
What do you dislike?
The UI and Web portal is by far the worse I have ever seen, its so bloated and unorganised its very easy to get lost. This goes for tech support engineers and is amusing when watching them trying to find a menu option during a zoom support call.
Over the years of using this there have been a handful of bugs that have stopped backups. Internal comms does not seem to exist among the druva engineers. After x amount of time an engineer who knows about the bug or solution will magically appear to fix it.
There has been two instances of poor release management which resulted in a version being released which ended up killing the backup system.
The support model is like flipping a coin, when you log a ticket sometimes they will try contact you via any means possible. Other times you are stuck in a horrible scheduling system which means you will not get any engineer slots and just have to wait.
Operations you perform in the system such as delete will often result in Druva engineers automatically logging a call, contacting you asking if you have pressed delete by accident. This is very annoying
What problems are you solving with the product? What benefits have you realized?
We needed a backup product that could backup cloud VMs and Druva ticks that box. There are no real additional benefits apart from it being in the cloud as we were a big Veeam user.
