DonorSnap - try it - you'll love it!
What do you like best?
DonorSnap is the most user friendly donor management system! It was a breeze to learn how to do data entry, create reports, and customize screens/fields. I was up and running the same day migration was completed. The online video training for each screen makes learning and reviewing easy. If I'm still stuck (which isn't all that often), I just shoot them an email and their customer support team responds quickly. They are a great business!
What do you dislike?
I can't think of anything that I dislike. The shopping cart could be more robust by allowing more ways to add multiple items.
Recommendations to others considering the product:
Do the free demo - talk to the folks at DonorSnap. You will be completely impressed with the system, the folks that offer customer service/sales, and the how much more work you will be able to accomplish!
What problems are you solving with the product? What benefits have you realized?
I have worked with several database providers over the years. None have been as easy to generate reports for exactly what I'm querying. There are standard built in reports or you can create your own and it's simple.. Just the process of sending thank you letters in DonorSnap has saved me hundreds of hours over previous database systems.