DonationXchange

What do you like best?

DonationXchange makes connecting with, and contributing to partner institutions, organizations and individuals incredibly simple. Uploading items (such as family passes or memberships) that can be donated to fundraising events is done in bulk, which saves time and energy - especially when hundreds of requests are submitted annually.

What do you dislike?

The user interface feels dated, and batching multiple items to be donated at the same time is not as straight forward as I think it could be. The reporting features essentially rely on feedback information from those you've donated to - meaning the museum hasn't really been able to take advantage due to low post-event reporting completed by those that have received donated goods.

Recommendations to others considering the product:

If you're looking for a simple way to reduce your request - fulfillment time, while also curbing your paper waste, DonationXchange is the way to go. If you want more detailed insights into your giving program, it may not be right for you.

What problems are you solving with the product? What benefits have you realized?

DonationXchange is helping us solve the issue of receiving hundreds of mailed, paper donation requests every year. This has allowed the museum to reduce its ecological footprint; cut down the time it takes to sort, open and respond to individual requests via mail or email; and fulfill donation requests in a more timely fashion.