Good, simple tool for timekeeping
What do you like best?
I like Deputy because it integrates easily with Rippling - it auto pushes approved hours to weekly payroll runs, which is an incredible asset that minimizes the opportunity for human error. They have intelligent ways to prevent buddy punching - facial recognition software on kiosk devices. It also has intelligent alerts you can configure.
What do you dislike?
The user interface of Deputy is not very attractive; however, it gets the job done. I wish I could disable particular features altogether (like time off requests) because I have the same functionality covered by other systems. There are a few things that are strange in the Rippling/Deputy integration I would like to change but overall it's a good system. I dislike that I'm unable to make specific user-by-user assignments of how and when they can clock in and out. I have mobile clock ins/outs approved so users can use a worksite kiosk for timecards, however, that also allows them the ability to clock in/out on personal devices which is not in keeping with our desired state.
Recommendations to others considering the product:
If you're integrating with another partner for payroll, make sure you have ample support and commitment from both the partner and Deputy. Once you're out of the setup period, the support at Deputy is lacking but thankfully you don't really need their help frequently.
What problems are you solving with the product? What benefits have you realized?
They allow a few different means for clock ins/outs. You can use mobile devices, an iPad or tablet in kiosk mode, or standard web-based timekeeping through a web browser. We're able to enforce breaks, set up alerts that trigger an approver to look with a more critical eye, and prevent buddy-punching through geofencing and facial recognition software. It's also very easy for managers to adjust timecards manually if there was an error initially.