Does what it says on the box, but barebones and not user friendly
What do you like best?
Does what it claims to do for a decent price. Very simple setup and pretty much a set and forget software. Administration is easy and really never much of an issue updating or changing settings. Also like the easy to read dashboard that is presented at login. It gives a nice overview of what is being backed up. I like that I can remove users from Google Workspace and the data will remain in Backupify indefinitely as an archive in case we ever need it.
What do you dislike?
Interface is a little bit clunky and I really wish the search was a bit more robust. I really wish the search interface was modeled more after the gmail interface and included more search options for dates, attachments, and more advanced search parameters to help narrow down a search for a single item. I also had a heck of a time dealing with two factor identification on one of the administrator accounts.
Recommendations to others considering the product:
Yes, It is very simple and easy to use but some of the features are lacking especially search. But the price is right for the features you get and i has yet to fail us.
What problems are you solving with the product? What benefits have you realized?
Backing up Google Workspace data and archiving old users in order to free up google user accounts when an employee leaves. It does this task very well. I have not realized any additional benefits over what I expected from the initial demos, but that is ok. The simple interface is also a feature in itself.