CustomerCount

CustomerCount is a cloud based survey solution that provide real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line.

Languages supported: Arabic, Czech, Welsh, Danish, German, Greek, English, Persian, Finnish, French, Irish, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Maori

9.8/10 (Expert Score) ★★★★★
Product is rated as #13 in category Experience Management Software
Ease of use
Support
Ease of Setup

Celebrating 20 years as the leading cloud-based Customer Experience Feedback Management system to capture, measure and report CX and EX data. CustomerCount is a flexible, online Customer Feedback Management System providing intuitive real time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve your bottom line.

CustomerCount
CustomerCount

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Customer Reviews

CustomerCount Reviews

Rick T.

Advanced user of CustomerCount
★★★★★
Versatile Product with Robust Analytics and Reporting

What do you like best?

Customer Count has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations.

What do you dislike?

Currently, we are not experiencing any downsides in working with Customer Count. The organization has excelled at helping Breckenridge Grand Vacations control the flow of feedback from our owners and guests. The team is extremely responsive and is always open to helping us explore new opportunities to operate more efficiently and effectively.

What problems are you solving with the product? What benefits have you realized?

Our organization is using Customer Count to improve the performance of our contact center agents as well as to directly address and apply the feedback we receive from our owners and guests.

Review source: G2.com

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