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Customer Success Platform designed for your SaaS business. Reduce churn and increase customer lifetime value with an easy to use, modern design. Benefit from Custify’s unique concierge onboarding support and get set up in hours, not weeks. Read our reviews – our customers love us. Book a short call today and learn more.
Customer Reviews
Mihai S.
Advanced user of CustifyThe health scores and the ability to track them per segment like pricing plan or feature usage are excellent. We can sync that with the alerts, and when the health scores drop, we get an alert, and we can react faster than we were able to in the past. Custify has improved our relationship with the customers and our churn has dropped significantly.
I have no complaints about Custify. It's perfect the way it is.
Are there CS businesses and teams that don't use Custify? This software should be the first thing any CS team acquires even before anything else.
We all get the same information simultaneously, and we can access it whenever we want. It's great to be able to work remotely like this. Physically we may not be in the same place, but we work just as well. Getting alerts when something happens it's also great because we don't waste time looking for a problem.
For sure the most important problem that Custify helped us solve was the churn which has dropped significantly since we started using the software.
