Crowdstack Pro is online community is the easiest and most flexible platform to communicate with your customers, fans, employees, franchise owners, influencers, and partners.
Use Crowdstack Pro’s blogging, forums, calendar, surveys, chat, member management, automated admin workflow, templates, and advanced reporting to centralize your conversations in a space that you control.
As a SaaS, there’s no coding, it just works. Bring everyone together in a public or private (or mixed) space. Our fully responsive design makes mobile experience a pleasure.
Use our APIs to integrate with the rest of your marketing stack, and single sign-on for member authentication.
Social Strata, the makers of Crowdstack Pro, was founded in 1998, and was responsible for many of the innovations that are now industry-standard for community platforms. We apply our 20+ years of community management expertise to help our customers launch and grow successful communities. We are headquartered in Charleston, SC, serving customers around the world.
Administrator in Oil & Energy
Advanced user of Crowdstack Pro
★★★★★
What do you like best?
We completed their 14 day free trial. We liked many aspects of the offering and felt it offered a lot of customization to meet our needs and it was our intention to sign up for their service.
What do you dislike?
Their pricing model is way to rigid. The Foundation plan for $399/mo offered nearly everything we were looking for. The only problem was that they use a lot of strange terms on their pages...fortunately, they offer a "custom wording" feature that allows you to change some of those words. Unfortunately, that was the only feature we required from the Complete plan, for which our custom pricing was offered at $999/mo. We didn't require any of the other features included with the Complete plan and couldn't justify $600/mo more for that plan just for the custom wording feature.
We gave them several chances to offer a more reasonable pricing solution and win our business. Instead, they remained inflexible. Trust me, when a company that is trying to secure long-term subscriptions is this inflexible at the beginning, you don't want to work with them. Imagine months down the road when you have thousands of users and find out you need something from Crowdstack...how inflexible do you think they're going to be then?
My recommendation is to find a more flexible community building solution, like Tribe or others out there on G2.
What problems are you solving with the product? What benefits have you realized?
We are building an online community for our users. Because of Crowdstack's inflexibility, we were not able to realize any benefits with their offering.
Review source: G2.com
