Cornerstone Performance

What do you like best?

Cornerstone has a lot of features and allows the solution to be adapted to many use cases. We've had good luck with training from the sales team to get started. There's a learning curve, but after an in person training, we felt comfortable setting this up for our organization. Getting the process off of paper, and making it easier too encourage coaching and planning have been excellent use cases for us. Making use of workflows and notifications have made communications with employees much easier.

What do you dislike?

It's not perfect out of the box, and really requires full time support to make use of the product. We've also ran into some issues when working with tech support that have left issues to linger longer than we'd like. Managing some items as an admin have been overly complicated as well. Also, if the entire organization doesn't follow the same performance process (for example, we have some classifications of employees that use a different timeline for their cycle) it becomes a bit of a burden to manage--it's possible but not simple to set up. Also a few things like the inability to delete items (and only hide them from view) clogs up the backend.

What problems are you solving with the product? What benefits have you realized?

We were previous using a paper process for performance management, so Cornerstone has been a huge help just by digitizing and optimizing the entire process. The benefits, other than getting off paper, has been the use of workflows to really speed up the approval process, and finalizing plans at the end of the cycle.