ControlUp is a real-time IT operations platform that offers RDS and VDI management features.

Languages supported: English

9.6/10 (Expert Score) ★★★★★
Product is rated as #3 in category Digital Experience Monitoring (DEM) Software
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ControlUp is an end-to-end Digital Experience Monitoring & Optimization platform that allows you to see the overall health status of your entire EUC environment, end-to-end, in real time, from any workspace and from any location..

It delivers rapid root cause analysis and remediation, as well as powerful historical views of complex IT infrastructure.

ControlUp’s advanced alerts and automations trigger-and-alert system arms you with incredible power and flexibility to set up alerts and automated actions that will clean up temp directories, or expand disk size, log off idle users, and more, depending on your needs. ControlUp makes it easy to spot and solve your issues before your users’ productivity is hampered in any way.that are tailored for your organization’s specific needs, so you’re able to target the exact failure states that are important to you.

But ControlUp doesn’t just stop at alerting. ControlUp can take automated actions that will clean up temp directories, or expand disk size, log off idle users, and more, depending on your needs. ControlUp makes it easy to spot and solve your issues before your users’ productivity is hampered in any way.

Designed with the Enterprise in mind, ControlUp lets you easily drill down to see detailed metrics for a particular aspect of your infrastructure, all the way down to the users’ session process level. ControlUp works for organizations of any size and to be used by any audience, from IT admin to help desk employee.

Real-time data is at the core of our solution, but sometimes you need to see what’s happened in the past to be able to understand and effectively troubleshoot issues. ControlUp offers a one-click, three-day historical view for select metrics from its real-time dashboards.

Our proactive monitoring application is cloud-based solution that uses continuous synthetic transaction testing to proactively alert you when the availability of your apps, desktops and network resources are impacted, no matter if these are virtual apps and desktops delivered through Citrix and VMware Horizon or if you want to monitor your network resources and web apps.

From keeping systems running smoothly, keeping users happy and productive, and minimizing cost to the business, ControlUp can set you up for success.

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Customer Reviews

ControlUp Reviews

Ray D.

Advanced user of ControlUp
★★★★★
ControlUp continues to amaze me. It a product you must invest in

What do you like best?

ControlUp has many tools and is extremely valuable. The most important this to me is the EUC data collected for Citrix. I can also use this to prove that it's not Citrix. I can look at the user resources at the present time, I can look at the user's recourse in the past as well. I had this actually happen to me the other day. I had a user state Citrix was slow and not showing images correctly. I was able to use ControlUp to show that Citrix was not slow, and the issue was with the screen resolution. I was able to pinpoint the citrix graphic process was acting weird. This was due to a screen resolution on the person computer they were using. I would have found it without CU, But it would have taken me many hours to hunt this down, CU solved it in about 10 minutes for me. I am liking the new SOLVE product and this is my go-to a lot now. Another thing I like is the company cares about the products, They go out of their way to make sure you have what you need. I can share more on this if anyone is interested.

What do you dislike?

To be honest, there isn't much I can say that I dislike. As they keep enhancing this product, I would expect in time for it to track everything that happens in the OS when the user logs in. Not the login script that they have, but more of a show everything that is running at startup and track it. It may have this already and I just don't know how to use it. :)

Recommendations to others considering the product:

using CU is extremely easy, They offer a demo and you can use it for free for a while. They don't bother you like some of the other s do. You don't get your inbox filled up with sales pitches. My Sales guys are very respectful and are always looking out for us. They offer free training as well and always make sure you have what you needed.

What problems are you solving with the product? What benefits have you realized?

The most important thing is proving that Citrix is not slow. But it more of the infrastructure causing the slowness. Such as application response time and overall user bandwidth and user Input delay is a big one for us.

Review source: G2.com

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